Power the receiver
Use the USB cable or receiver batteries. Start near the sensor for the first test, then move it inside once the trigger works.
Watch the installation walkthrough, then use the quick checks below to place the receiver, wireless motion sensor and remote with fewer false triggers.
Official K9-Alert installation video. Opens in YouTube's privacy-enhanced player.
Use these steps with the video above before fixing the sensor into position.
Use the USB cable or receiver batteries. Start near the sensor for the first test, then move it inside once the trigger works.
Insert the sensor batteries and check the status light. Keep the sensor loose until you confirm the detection angle.
Move across the sensor's view rather than straight at it. The receiver should respond quickly when the detection zone is right.
Fix the sensor in a sheltered position, then use the remote to arm, disarm or trigger SOS without walking past the sensor.
The sensor is the part that decides when K9-Alert reacts. Aim it at the approach path, not at heat, direct sun or public foot traffic.
If the receiver does not respond or the sensor is triggering too often, email your order number and a photo of the sensor position. We can usually tell you what to adjust in one reply.